Unfortunately I had to call Geek Squad back January 1st to finish getting the problem on my laptop finished. It took another 5 hours... I stayed right on their backs asking a billion questions and telling them what they were to do. I think it is fixed now, at least for a day or two until it decided to take another path.
I will post again later once I am awake and have gone to the fitness center to work in the warm water pool.